We’ve also temporarily changed the opening times of our Customer Service Points. Home; Current page: Priority postboxes - Delivering coronavirus tests to NHS staff Royal Mail primary footer personal. This includes promoting regular hand washing with soap and water, provision of hand sanitiser, disposable gloves and face coverings - available to those who require them. Many small businesses need that support now more than ever. From 3 January 2021, the opening hours of our Customer Service Points in our local delivery offices changed. ROYAL Mail is limiting parcel deliveries in some areas of the UK as the postal service is hit by coronavirus-related staff shortages. Although the employees of Royal Mail delivering the post may be able to social distance, it could be very difficult for the people in the sorting offices to do the same. We appreciate your patience and support during this unprecedented period and thank you for your continuing business with Royal Mail. Royal Mail employs 143,000 people and delivers letters and parcels to millions of homes and businesses across the UK. These include limiting all but essential access to care homes for external contractors. Royal Mail‘s number one priority is keeping our people and our customers safe. We continue to follow the preventative guidance of public health authorities. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. Many Royal Mail sorting offices are not providing workers with sufficient protection from coronavirus infection, according to a trade union, which argues … The postal service is a key part of the UK’s infrastructure. For all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through your letterbox, we will place your item at your door. This includes having only one person in a Royal Mail delivery vehicle at any one time. Royal Mail has announced changes to the way it operates to protect both postmen and members of the public safe during the coronavirus pandemic.. Last week, Royal Mail said it was cutting 2,000 management jobs as it struggles to deal with the effects of the coronavirus crisis. We have made a number of changes to our processes, and wanted to let you know about a few of them here: We continue to adhere to social distancing measures aimed at offering further protection for our colleagues, such as keeping  two metres apart, wherever possible. Having knocked on the door, we then step aside to a safe distance while they retrieve their item. The couple were due to marry in August this year to mark 20 years together. Customers can request free redelivery for their items at royalmail.com/redelivery. Earlier this week Royal Mail sought to reassure Brits, telling them it is safe to send gifts and cards home for Mother’s Day, despite the coronavirus outbreak. Currently, our normal approach to sick pay applies to all Royal Mail Group employees who have a confirmed case, symptoms or need to self-isolate themselves due to Covid-19. Track your item; Postcode finder; Price finder; Online postage ; Book a Redelivery; Get the Royal Mail App; Help and info. Royal Mail has suspended deliveries to mainland Europe amid transport restrictions due to the mutant coronavirus strain. We will deliver unaddressed door to door advertising mailings to customers who are receiving addressed letters or parcels at the same time, wherever practically possible. NEW YORK/MILAN/LONDON/HONG KONG (Reuters Breakingviews) - Corona Capital is … We are doing everything we can to protect our people and customers while remaining open … Royal Mail deliveries could stop as postal workers complain of delivering 'pointless junk mail' during the coronavirus lockdown.. 6 Min Read . In order to protect both our people and customers, we are temporarily not handing over our hand-held devices to customers to capture signatures. Whatever the size of your business, see our business services and prices for sending parcels and letters. My tracking message says it's been delivered but it hasn't been. Buy postage now with Click & Drop or the Royal Mail app. Find your local Delivery Office opening hours here or on the Royal Mail app. Compare prices for posting in the UK and abroad, buy stamps and redirect your mail if you move house. We made this temporary change to help ease the additional burden on our hard-working colleagues. From Saturday 13 June 2020 this temporary change came to an end and we resumed Saturday deliveries for letter products. Temporary change to postal arrangements on Saturdays For six weeks from 2 May 2020 until 13 June 2020, we introduced a temporary postal arrangement as a result of coronavirus-related absences and necessary social … Please note it is now mandatory to wear a mask in a Customer Service Point. Throughout the pandemic, and now, we remain open for business. We are keeping colleagues informed through a range of internal communications and local support. The delivery of parcels and letters is a way of keeping the country together, businesses operating, and helping many people who may not have the option to leave their homes. An outbreak of coronavirus has closed a Royal Mail delivery office leaving thousands of people without their post. Breadcrumb. We've been delivering mail in the UK for over 500 years. They want to send it, many consumers want to receive it. Buy postage now with Click & Drop or the Royal Mail app. We recognise that post is important to the elderly, particularly those away from their friends and families in care homes. From Tuesday 1 September 2020 the retention period reverted to the standard 18 calendar days (21 calendar days for Custom charges). From Thursday 24 December 2020 we reinstated our temporary timed guarantees for our Special Delivery Guaranteed by 9am and 1pm services. Royal Mail worker Bola Omoyeni has also died from coronavirus Credit: Facebook. We continue to follow the preventative guidance of public health authorities. The most up-to-date information on how coronavirus affects your Royal Mail service. Additionally, for all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through their letterbox, we will place their item at their door. Royal Mail demand has surged as many people turn to the firm to get Christmas presents and card to friends and family (Image: Dominic Lipinski/PA Wire). Coronavirus: Royal Mail told to cut deliveries to keep people safe Junk mail should be immediately suspended amid other changes, unions have said, in … Royal Mail is putting "profits before safety" say postal workers, who claim the company is failing to protect them from the risk of catching coronavirus. Royal Mail has updated on the measures it is taking to protect its staff and customers amid the coronavirus outbreak. To support the Government’s advice to stay alert, we are urging customers to only visit Customer Service Points where necessary. Trust Royal Mail to send your letters and parcels. Our guaranteed delivery for Special Delivery Guaranteed by 1pm the next working day will be by 4.00pm the next working day*. Schedule your redelivery here. Postal staff at the sorting office in Chester, Cheshire, have tested positive – with seven confirmed cases in the last week. While we continued to provide a letter delivery service from Monday to Friday as normal, we temporarily no longer delivered letters on a Saturday. A Royal Mail postman wiped his nose with his hand and then repeatedly touched a property's entrance, with the same hand. We continue to work hard to collect, process and deliver as much mail and parcels as possible in difficult … Royal Mail‘s number one priority is keeping our people and our customers safe. Find your local Delivery Office opening hours here or on the Royal Mail app. This will ensure your item is delivered securely rather than being left outside. This includes items where a Saturday guarantee has been purchased. In order to protect both our people and customers as much as possible, we are minimising contact during delivery. Click for more info on coronavirus or for Service Updates. We are doing everything we can to protect our people and customers while remaining open for business and offering delivery services throughout the UK. For items posted today [29 Dec], customers should expect a delay up to 2 working days for some countries. Royal Mail remains open for business. Royal Mail‘s number one priority is keeping our people and our customers safe. Door to door mailings provide a very valuable service to small businesses and companies of all kinds as they seek to provide their goods and services. More information about this change can be found in the Domestic section below or on product pages. As a reminder, we can also redeliver your item(s) for free. The Government has introduced measures to protect our most vulnerable groups, including those in residential care. Breakingviews - Corona Capital: Car racing, Royal Mail. For six weeks from 2 May 2020 until 13 June 2020, we introduced a temporary postal arrangement as a result of coronavirus-related absences and necessary social distancing measures. Delivery of mail I'm expecting an item that may not fit through my letterbox. This ensures the item is delivered securely rather than being left outside. 8.7m Followers, 36 Following, 3,294 Posts - See Instagram photos and videos from The Royal Family (@theroyalfamily) Schedule your redelivery here. A CORONAVIRUS outbreak has hit a Royal Mail delivery office. Therefore, to support the effort to keep the mail moving but prevent the spread of Coronavirus, we've been delivering to a central point (e.g. To discuss the collection of your test kit only contact Royal Mail on 0345 266 8038 Monday to Friday 8am-6pm. This applies to all deliveries that require a signature. Under the … Click for more info on coronavirus or for Service Updates. Here you'll find all the relevant details about our service. The delivery of parcels and letters is a way of keeping the country together, businesses operating, and helping many people who may not have the option to leave their homes. But the Royal Mail says it is “working with airline and postal/courier partners across the globe to maintain services” at the current time and it will continue to accept and process global mail. A Royal Mail delivery office has been forced to close after a coronavirus outbreak saw 1,000 workers sent home. We have already committed around £40 million on buying equipment such as hand sanitiser, disposable gloves and other protective measures. People on social media have called for him to be fired. Royal Mail and Parcelforce services to Europe have been reopened and are now fully operational and we are selling and accepting international items to the European destinations.

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